Customer Info

Terms & Conditions

The seller

All orders via this website are sold by:

The Knockaloe Exhibition and Patrick Community Centre
Ash Lodge
Patrick Road
St Johns
Isle of Man IM4 3BR

Telephone: +44 (0) 1624 648477

Company Registration: 128476C
Registered Charity Number: 1150

Website Information

All information on the website is correct at the time of purchase. If there is an error with any of the details, then we will contact you before we accept any order.

Accepting an Order

Orders placed via the website are an offer from use to sell the selected items at the shown price. When payment is made you will be sent an acknowledgement of the order. We will then process the order and check for any errors. Only once processed will we accept the order.

If we find any errors with the order, then we will contact you to make any corrections. We reserve the right to cancel any order that has not been accepted.

If you wish to make changes to an order after it has been accepted, then please contact us.

Pricing Errors

All orders are checked before they are accepted. If there has been a pricing error with either the price of an item or delivery, then we will contact you before accepting the order to correct any error. Either party can choose to cancel the order at this time and a refund for any payment issued.


Payments are taken when placing the order using PayPal. All orders should be fully paid before we will dispatch the order. If there has been a pricing error, we will contact you with regards correcting the paid amount before we accept & dispatch the order.

Delivery, Returns, Refunds & Faulty Items

For details of delivery, returns, refund and faulty item please see our delivery & returns policy.


Orders may be cancelled up to seven days from the date of delivery. Some items are excluded from this policy. Please see our delivery and returns policy for more details.

Privacy & Cookies

For details of privacy and cookies please see our privacy policy.

Advertising and Marketing

Anyone who places an order with us may receive email or postal marketing related to products, services or offers we have available. You can choose to opt-out of such marketing by contacting us.

The business selling the items on the website is based in the Isle of Man and subject to Manx laws and regulations.

Your rights under distance selling regulations are protected.